[AOS] Refund on Google Play Store
- To receive a refund, please submit a refund request within 48 hours after the payment.
- How to request a refund
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Payments & subscriptions.
- For the order you want to return, click Report a problem.
- Select the option that describes your situation.
- Complete the form and note that you'd like a refund.
- Click Submit.
[iOS] Refund on Apple App Store
- According to the Apple’s policy, refunds are available only via the Apple website or iTunes as the Apple App Store has the authority to refund in-app purchases on the Store solely.
- How to request a refund via web browser
- Sign in to http://reportaproblem.apple.com
- Click "I'd like to," then choose "Request a refund."
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
- How to request a refund on iTunes
- Open iTunes Store
- Tap on “Account” and enter your Apple ID and password
- Scroll down to “Purchase History” and tap “See All”
- Choose “TTMIK Stories”
- Click “Report a Problem”
- Sign in to iTunes Support page
- Describe the issue and submit the refund request